> ## Documentation Index
> Fetch the complete documentation index at: https://docs.synapsai.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Account

> Manage your SynapsAI Cloud account

This page explains how to manage your SynapsAI Cloud account: update your display name, enable or disable two-factor authentication (2FA), manage sessions and log out, and permanently delete your account. Steps match the dashboard layout (profile fields, 2FA toggle, **Set Up Authenticator**, **Save Changes**, logout actions, Danger Zone).

***

## Legal acceptance at signup

Creating a SynapsAI Cloud account requires affirmative acceptance of our legal agreements:

| Agreement                                                     | When it applies                                                                                  |
| ------------------------------------------------------------- | ------------------------------------------------------------------------------------------------ |
| [Terms of Use](/legal/terms-of-use)                           | At registration — you must check the acceptance control before your account is created           |
| [Privacy Policy](/legal/privacy-policy)                       | At registration — accepted together with the Terms                                               |
| [Data Processing Agreement](/legal/data-processing-agreement) | Automatically when you submit workloads containing GDPR or UK personal data through the platform |

SynapsAI records your acceptance (account ID, policy version, timestamp, and method) for compliance purposes. Continued use of the dashboard or API after we publish updated Terms or Privacy Policy constitutes acceptance of those updates, as described in the Terms.

During beta, the platform is provided **without billing or sales**. See [Terms of Use, Section 6](/legal/terms-of-use#6-beta-access-no-fees).

***

## Update display name

<Steps>
  <Step>Open **Settings** → **Name**.</Step>
  <Step>Edit the value and click **Save Changes**.</Step>
  <Step>Changes appear immediately across the dashboard, billing and team views.</Step>
</Steps>

***

## Two-Factor Authentication (2FA)

Two options are supported:

* **Email codes** (one-time codes sent to your verified email), or
* **Authenticator apps** (TOTP): Microsoft Authenticator or Google Authenticator.

### Enable 2FA — Authenticator app (TOTP)

<Steps>
  <Step>Open **Settings → Two-Factor Authentication**.</Step>
  <Step>Click **Set Up Authenticator**.</Step>

  <Step>
    In your authenticator app (Microsoft or Google Authenticator), either:

    * Scan the displayed QR code, or
    * Use the provided secret key and add an account manually.
  </Step>

  <Step>Click the **Next** button and enter the displayed code from your authenticator app.</Step>
  <Step>That's it! You can now log in with 2FA enabled using your authenticator app.</Step>
</Steps>

### Enable 2FA — Email codes

<Steps>
  <Step>Toggle 2FA on and click **Save Changes**.</Step>
  <Step>When you sign in, you will receive a one-time code at your verified email address.</Step>
</Steps>

### Disable 2FA

<Steps>
  <Step>Open **Settings → Two-Factor Authentication**.</Step>
  <Step>Click **Disable 2FA** and confirm with a current authenticator code or an email code.</Step>
</Steps>

### Reset and Re-configure 2FA

<Steps>
  <Step>Open **Settings → Two-Factor Authentication**.</Step>
  <Step>Click **Manage Authenticator** and then **Reset and Re-configure**.</Step>
</Steps>

### Revoke and Disable 2FA

<Steps>
  <Step>Open **Settings → Two-Factor Authentication**.</Step>
  <Step>Click **Manage Authenticator** and then **Revoke and Disable**.</Step>
</Steps>

***

## Authenticator setup notes (Microsoft / Google)

* Both apps implement standard TOTP (RFC 6238) and are compatible with SynapsAI Cloud.
* For manual entry, use the exact secret string provided and set period = 30s (default).
* If verification fails after scanning, re-scan the QR or copy the secret key manually.

***

## Sessions & logout

### Current session

* Click **Logout** to sign out of your current browser/tab.

### Revoke all sessions

* Use **Logout From All Devices** to sign out all active sessions (recommended after credential exposure).

### Recommended steps after compromise

<Steps>
  <Step>Revoke all sessions.</Step>
  <Step>Rotate API keys.</Step>
  <Step>Reset and Re-configure 2FA by first clicking **Manage Authenticator** and then **Reset and Re-configure**.</Step>
</Steps>

***

## Export your data

* On your account **settings** tab you can export your data by going to the "Data Management" section and clicking "Export Data".

***

## Delete account — Danger Zone

**Irreversible:** deletion permanently removes account data, models, billing history and access.

To delete:

<Steps>
  <Step>Open **Settings → Danger Zone → Delete Account**.</Step>
  <Step>Confirm by typing the requested phrase.</Step>
  <Step>You will be prompted for your password and a 2FA code (if enabled).</Step>
  <Step>Click **Delete Account** to finalize.</Step>
</Steps>

**Before deleting:** Export data associated with your account from **Settings → Data Management**.