> ## Documentation Index
> Fetch the complete documentation index at: https://docs.synapsai.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback and feature requests

> Send product feedback and feature ideas to the SynapsAI Cloud team

We welcome feedback and feature ideas. Email [support@synapsai.cloud](mailto:support@synapsai.cloud) with:

* **What you were trying to do** — one-sentence summary
* **What happened instead** — observed behavior
* **Why it matters** — business or technical impact

Do not include secrets, private keys, or sensitive data. Scrub credentials from logs and screenshots before attaching.

## What we do with feedback

We read and track all feedback. Some requests appear in release notes or roadmap updates over time.

## Other resources

* [Troubleshooting](/support/troubleshooting) — fix common errors yourself
* [Status page](https://status.synapsai.cloud) — platform health and incidents
* [Contact support](/support/contacting-support) — for bugs and account issues