The three products
A vector store id is the knowledge base id. There is no second product.
What you can launch
A model is any supported pipeline, not only a chat LLM. The same launch wizard and worker settings apply to embeddings, vision, speech, classification, and the other Hub tasks we list. Thepipeline_tag (or the artifact’s pipeline) chooses the API routes.
Launch, workers, and sleep
Each model has minimum and maximum workers.- Minimum 0 plus an instance timeout lets the last worker shut down when idle (Sleeping). The next request loads capacity again.
- Minimum ≥ 1 keeps at least one worker loaded (Ready) for lower latency.
- Scale-up threshold and cooldown control how quickly extra workers appear. See Autoscaling.
Pricing plans
Hourly (default): billed from GPU memory (VRAM) used by active workers. Precision, quantization, and LLM context length change VRAM. Per token (beta): available for some text-generation launches when minimum workers is 0 and the account flag allows it. Instance timeout is forced to 0. The model stays in a sleeping standby until traffic arrives. Exact rates are on Usage (Live pricing) and in the launch wizard. Do not hard-code dollar amounts from this page. Prepared artifacts also incur storage (GB-month). Agents can add tool usage (for example web search) and knowledge-base search charges shown in usage.Credits
Credits map 1:1 to US dollars on the Billing page. They pay for compute, storage, knowledge, and tools. They do not expire and are not transferable. Add credits and automatic top-up keep workers from stopping on an empty balance. The account is in public beta; what you see in Billing is authoritative.Model lifecycle
Track this on the model page. See Manage models.
Data store
On launch (and on agents) you can Store requests. When enabled, matching chat/completions/responses (and agent runs) appear on the Data tab. This is opt-in debugging data for your account, not training.Infrastructure
Workloads run on shared, multi-tenant GPU capacity. Requests use HTTPS. Payloads are processed to complete the call and are not sold. Isolation, encryption, and retention are described in Data and the Security policy.API shape
- Base URL:
https://api.synapsai.cloud(versioned routes under/v1) - Auth:
Authorization: Bearer+ API key - Python:
pip install --upgrade synapsai-python(SynapsAIclient) - OpenAI libraries: same routes for chat, embeddings, images, audio, vector stores — see Migrate from OpenAI and Integrations
Launch your first model
Account, key, and first chat completion.