Platform & infrastructure subprocessors
These providers support the SynapsAI Cloud platform (APIs, deployments, dashboards, and authenticated services).| Subprocessor | Role | Categories of data | Typical location |
|---|---|---|---|
| Nebius | Primary AI cloud infrastructure — GPU compute, execution environments, and related hosting for model deployments and inference workloads | Model weights and compilation artifacts (tenant-scoped); ephemeral inference payloads during job execution; deployment and workspace metadata necessary to run compute | Per Nebius datacenter regions used for your workloads (primarily North America during beta) |
| Cloudflare | Network edge — DNS, DDoS mitigation, CDN, and TLS termination for public endpoints | IP addresses, HTTP request metadata (method, path, status, timestamps, request size); TLS session data. Does not receive prompt text, model inputs, or generated outputs by design | Global edge network; traffic may be processed in multiple regions |
| Better Stack | Incident management, uptime monitoring, log aggregation, and alerting for platform reliability | Operational metadata — aggregated error diagnostics, health-check results, monitoring alerts, and redacted infrastructure logs. Does not receive raw inference payload content | United States and European Union (per Better Stack service configuration) |
| Stripe | Payment processing infrastructure (configured; not used for charges during beta) | When billing is enabled post-beta: billing contact details, transaction identifiers, and payment instrument data handled directly by Stripe. SynapsAI does not store raw card numbers or CVVs | Per Stripe’s regional processing |
Marketing website subprocessors
These providers apply only to the public marketing site at synapsai.cloud when you consent to analytics cookies. They never receive SynapsAI Cloud API inference data.| Subprocessor | Role | Categories of data | Consent required |
|---|---|---|---|
| Google Analytics (Google LLC) | Website usage measurement | Pages visited, device/browser type, approximate region, referral source, session metrics (measurement ID G-2MTV9WDCRQ) | Yes |
| Microsoft Clarity (Microsoft Corporation) | Session recordings, heatmaps, and behavioral analytics | Clicks, scrolls, navigation paths, device/browser info (project ID xcmetdaiuc) | Yes |

