Location
All models are hosted in T3/T4 data centers in North America. These facilities follow industry-standard physical and network security practices.Data processing
When you send data to your models:- All transmitted data and requests are encrypted using HTTPS.
- Encrypted data is routed to a model instance on shared GPU infrastructure for processing.
- The response is returned through the same encrypted channel.
SynapsAI does not intentionally store or retain user data or requests beyond the duration necessary to complete processing. In-memory data associated with each request is cleared after processing, in accordance with our data handling policies.
Generated videos remain in memory on our infrastructure (never written to disk) for up to 10 minutes after creation. Clients can delete generated videos immediately after download using the delete endpoint.
Model weights and artifacts
Model weights and prepared artifacts are stored on a secure internal filesystem accessible only to authorized servers within the same data center. These files are never exposed on the public internet.Your responsibilities
- Do not send regulated or sensitive data unless your compliance review permits it.
- Scope API keys to minimum required models.
- Follow Security best practices for key storage and access control.