Feedback and feature requests - SynapsAI Cloud Docs

We welcome feedback and feature ideas. Email [email protected] with:

What you were trying to do — one-sentence summary
What happened instead — observed behavior
Why it matters — business or technical impact

Do not include secrets, private keys, or sensitive data. Scrub credentials from logs and screenshots before attaching.

What we do with feedback

We read and track all feedback. Some requests appear in release notes or roadmap updates over time.

Other resources

Troubleshooting — fix common errors yourself
Status page — platform health and incidents
Contact support — for bugs and account issues

Contacting support